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This paper describes a telematic system based on an intelligent van which is able to trace pharmaceutical drugs over delivery routes from a warehouse to pharmacies, without altering the carriers daily tasks. The intelligent van understands its environment, including: its location, the assets and the predefined delivery route; and can report incidences to carriers in case of failure according to the established distribution plan. It is a non-intrusive solution which represents a successful experience of using smart environments and a RFID in a viable way to resolve a real industrial need.
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